OCBC Bank Serangoon
OCBC Bank Serangoon is a financial services group that includes managing savings and checking accounts, offering loans and mortgages, facilitating currency exchange, processing payments, and providing investment and wealth management services. OCBC Bank has over 4,000 SMEs availed sustainable financing solutions since 2020 and has a full spectrum of wealth management capabilities across the OCBC Group. OCBC Bank Serangoon is one of the Three Best Rated® Banks in Serangoon, Singapore.
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Sharing my recent experience at OCBC. I had to sort out 2 issues, one regarding my dormant account and the other for an emergent loan. Thus, I have 2 commend Mr Jasper and Ms Loges for their professionalism when I had requested help. Both had provided concise information (and added value by educating me) and answered queries satisfactorily. Of note I have to thank Mr Jasper for his prompt actions pertaining to the loans request, and he also set expectations well.
Lots of respect for the staff as they try their best to attend to customers promptly and solve their issues even during busy periods and facing difficult customers.
Friendly and ever ready to help staff wait at the entrance.
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