POSB Bank

POSB Bank was acknowledged as one of the top-rated Banks in Hougang, by the prestigious Three Best Rated® ranking.

POSB Bank Hougang 530805
9+ YEARS IN TBR

Business Info

Block 805 Hougang Central, #01-102/104,
Hougang, Singapore 530805

Since 1998

POSB Bank
POSB Bank
POSB Bank
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AI Overview

Customers mention the helpfulness and patience of the staff at POSB Bank, particularly highlighting individual experiences where employees took the time to assist with internet banking issues. Many appreciate the efforts made to manage long queues, with staff going the extra mile, including follow-up calls to ensure problems were resolved. Some note the recent renovations and the availability of multiple ATMs, but advise visiting on weekdays or arriving early on Saturdays to avoid long wait times.

AI-generated from real customer reviews

TBR® Inspection Report:

POSB BANK Total Inspection Points: 110/120

Reviews

I came to this POSB Branch on 03-02-2022 and kindly allow me to compliment one of your staff by the name , Miss. Sing or Miss. Seng at around 1400hrs. She very patiently and politely teach me how to do ibanking on my iPhone. I admit that I’m quite a slow learner eversince I’ve a stroke and she’s ask me not to worry and teach me till I understand without showing any annoyance to me. Thank You Miss. Sing for your wonderful service. Happy Lunar New Year to All Staff of this Branch. Keep Up The Good Work.

I went to this POSB branch last Saturday to sort out issues with my internet banking. Although there was a long line outside (about an hour's wait time), the staff was very helpful and tried to help customers in the queue as much as possible so as to reduce the queue for counter service. Chairs were also provided. The counter staff went the extra mile in helping me and even called me back a few days later to ensure that my issues with internet banking are resolved. P.S. I would advise others to visit this branch on weekdays if possible. If not, arrive early on Saturdays as the wait time can get very long later in the morning.

The bank has just been renovated not long ago.The service is good, there is always quite a queue.There are several atms just by the entrance.It is located at level 1 of Blk 805 multi storey car park. …More

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