Lenskart Waterway Point

I find the sales lady Genevieve a very approachable and helpful person. Brought my helper to make her specs and she was there all the way to help out. Not only is she helpful but she’s got very keen eyes for what suits us both. We are very happy with the service from her. Even after sales service is amazing, she wants to make sure we are comfortable and asks us a lot of questions to make sure we are comfortable with the degree and adjustments. Very professional, that being said about the sales staff I’m not too please with the optometrist that I was assign to. When testing my eyes she was very impatient cos I really cannot tell the difference of the dots and darkness tone. I got astigmatism so when I got my specs today the degree wasn’t right for me and I had send it back to change the degree. I’m not saying she did a bad job just that her impatience during the eyes check makes me frustrated and I just wanna get it over and done with and get out. Resulted in the degree not right and not having my specs. So I can only hope that the next time I get my specs it will be better? Hopefully we got it right this time.

When to Lenskart WWP to get my husband a new pair of specs, initially he wanted to leave because he said no lens suits him but than I saw Joyce approaching so ask her for some recommendations we ended up becoming a member and leaving the shop with 2 pairs of specs My husband mention Husna also did a really good job when taking his eye check. So to anyone who is in doubt don't be afraid to approach the staffs they are really friendly and helpful with all our queries and we even joke around during the process. Thumbs up for the great customer service really recommend this outlet.

For the first time went to Lenskart at WWP, I met friendly sales staff Genevieve. A very approachable and helpful person . She know what kind of glasses suitable for me and my style. I so happy With my new glasses with her patience and helpful. Even after sale services is amazing, she clean my old glasse without asking. To be honest it hard to find a good sale staff in this day Than honest and polite. Thanks You so much Genevieve, keep it up good work.

The service is very good. I would like to thank Ray as he was able to help me with my request in a few minutes and also give me extra advice on what I should do to help me keep my spectacles lens cleaned - M