12MOVE LOGISTICS PTE LTD

I'm very happy with 12MOVE LOGISTICS PTE LTD and their moving service. There was prompt communication with liaison officer, Ms. Eileen Tay, who took time to explain the process from delivering the stipulated number of cardboard boxes and tape for the packing weeks prior to the move. She was also very empathetic to the stressful moving situation of the client (myself) and was able to provide great advice especially in the quoting phase (ie. whether the budget will allow for the amount of items to be moved - 1/2 load vs full load , warning about additional charges for moving from the parking area to the house). On the move date (1 Oct 2023), 12MOVE mover-in-charge, Irfyan, with his team (1 driver and another mover), were highly responsible and efficient with supporting each other with carrying the packed items down the spiral staircase from my previous rented room with utmost caution. Mr. Irfyan was also caring to his team and suggested them to take breaks in between each heavy load in order for them to sustain their energies till completion. I must say that the service was professional, evident in the way they handled the goods that went down and stacked in a compacted manner on each trolley for easy loading and unloading at the final location. They all deserve a pay raise for the hard work! My deposit of $200 was also swiftly returned within the next day after the used cardboard boxes were collected by the crew (2 months after the move date). Thank you all so much! I couldn't have done this move without all of your combined efforts. Highly recommended!

12MOVE was super efficient with my move, they managed to wrap and load my whole flat in less than 1h. The guys were super helpful and nice, thank you Ariel, JJ, YZ and the others! They are honest and even handed me 70c coins they found lying around while packing.

Enquired on my office move coordinated by Sales person Darren, was swift and responsive. Movers were great and items were sorted well, definitely will recommend to other users. Keep up the good work.