POSB Jurong West

I recently visited the bank and had the pleasure of being assisted by Fiona. She was incredibly patient and detailed throughout the entire process. Fiona's exceptional customer service made my experience smooth and pleasant. She took the time to address all my questions and ensured I understood every aspect of the service. I highly recommend her for anyone looking for excellent assistance at the bank.

Was there this morning before 9 am. Short waiting time and received good service from Polly Lee. Despite I have difficulty in hearing, she was patient to explain in details. She knows her job well without seeking for others help.

Miss Rugaya at counter, pleasant and helpful throughout my visit to the branch.

My visit to this branch changed from apprehensive to pleasure, due to the truly professional service given by Ms Luna at teller counter 7, to resolve a problem with my “PayNow” transaction. My good friend YiongHoe had assured me that we could recover the S$200 that went missing. Luna managed to trace n get me to do the needed process that reinstated the funds correctly. Thks to her appropriate action, I will highly recommend the POSB n their well trained staff like Ms Luna! - Sudhir C