HSBC

Waiting time was reasonable. Was served by Mai who was polite and very understanding towards my queries. She also displayed good patience, empathy and helpfulness by closely follow-up and kept me updated accordingly. Most importantly, she kept her promise to call me on the status without fail. I am very impressed by her professionalism and positive work attitude+service from the heart???? She truly deserves a service award from HSBC. Please convey my heartfelt thanks to Mai. Wishing her all the best in both her life and career. Great job, girl!

Great service from Audrey who helped me with opening a savings account. I appreciated the attention to detail (ensuring minimum balance) and effort she put in to advise on the features and even current ongoing promotions.

Yukey Teng excellent service and patient. Save me alot of time. Good customer service .Happi to listen to her explain.