Best Banks in Bukit Merah

Despite all the negative reviews the branch has, i was pleasently surprised by the service from staff at the entrance, and two ladies from customer service F**a and R**** (for privacy not disclosing names) who stand next to each other. They helped me address my issue very patiently, helped me get a printed document that i had to disptach after the ban stamp, saving me one trip to the mall again in the scortching heat. They were smiling attentive and had a very pleasent dealing. Tip: Go to the branch early morning to avoid the long queues and a better service.

Today around 4pm-4:30pm , I went to harbourfront branch . The person who attended to me was a lady service manager , I forget to get her name . she was so clam when she explain and solve my problem . Very patient . Thank you for the person who assisted me. And once again thank you for service . (Service Manager It was a very pleasant experience.

I created an account online through digibank app and was not sure how to use it, the lady in the counter no 1 was extremely helpful and guided me through the registration process, she took lot of time to answer all my questions and doubts. Thanks a lot !!..

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I would like to leave a compliment for Ms Sihui for her impeccable service. the account opening process was swift and smooth. on top of that, she was able to answer my other banking queries at her fingertips. great experience and two thumbs up to her! thank you!

This branch is usually crowded but the staff that I have met are friendly and able to help with my requests on the 3 separate occasions I visited. Special thanks to Yvonne Sng for making sure everything is in order!

Kelly and Agnus was very helpful. Their positive energy help to make tedious banking easier. N a pleasant experience. Thank you.

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Bank of China Tiong Bahru branch staff and the security officer is the most friendly and comfortable bank contact I ever met. The queue is long waiting but the experience with the security officer and counter is really comfortable and approachable, they are just like a friend next door! I enjoy my banking with BOC Tiong Bahru branch. I hope they will stay open and remain these staff as long as possible!

Very quiet. On outside of mall, facing main road. Guard at door was cheerful and polite. I visited the branch at 12:45, and was only customer. So, things settled very quickly and efficiently. Counter staff was very helpful and gave clear answers to all my queries. Even helped me with difficult problem of accessing my BOC mobile app, going step by step. Overall, a very pleasant experience. Maybe because I was the only customer? Still, service was excellent.

The Chinese lady security police is a great asset to your bank. She is the pleasantness that greet every customers at the door. She deserve greater recognition than just security!

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