Michael Trio Outram

Served by Jay, had a great experience shopping for engagement ring. The process and timeline was well-explained, and communication was responsive throughout the process. Timeline was also quite well-estimated and within expectations. Competitive pricing and selection. Will recommend.

The staff were welcoming, knowledgeable, and helped me find the perfect ring. I felt no pressure to make a quick decision, and they even provided guidance on choosing the right size and setting. The selection was vast, and I was blown away by the quality and craftsmanship of the rings. The entire process was smooth, and the ring was ready on time, beautifully packaged.

Went to Michael trio with a custom design I wanted for my engagement ring and was served by jay. Although the design looks simple but actually some complications because of such thin band. He explained clearly what the risks are and if I’m ok, their craftsman is able to do it. I think the end result exceeded our expectations and I can’t stop looking at my ring.