OCBC Bank Bukit Batok

Kudos to ms fatin . Her sense of urgency and quick solving skills solved my online banking issues. I came here a month ago , told me to wait 5 days for letter. I came in today to follow up and the counter staff unable to solve the issue , ms fatin happened to be there and quickly take over the issue from her colleague. I wanted to switch bank but upon seeing the capabilities ms fatin showed . Ill stay with ocbc. Hope to see more staff like ms fatin. Sense of urgency.

I came here to settle some term deposits and was attended to by Norliza, who was patient and polite. She was reassuring as she went about to expedite my transactions. I also like to thank Jennifer who went the extra mile by attending to me after banking hours were closed for the day. Last but not least, a shout out to the elderly police uncle for having a good-natured disposition and being professional. Overall a pleasant banking experience with OCBC at Bt Batok.

Less traffic branch. Less queue. Friendly staffs. Prompt response by teller Lisa.

My experience with the branch was very disappointing. I had to make four to five trips to the branch just to sell my Singtel shares held under my CPF Investment Account. During my visits, the personnel were unable to provide clear guidance or advice on the process, resulting in unnecessary inconvenience and wasted time. I expected better service and support, especially for a relatively straightforward transaction. - Irene Foo Reply