OCBC Bank Bukit Batok

Kudos to ms fatin . Her sense of urgency and quick solving skills solved my online banking issues. I came here a month ago , told me to wait 5 days for letter. I came in today to follow up and the counter staff unable to solve the issue , ms fatin happened to be there and quickly take over the issue from her colleague. I wanted to switch bank but upon seeing the capabilities ms fatin showed . Ill stay with ocbc. Hope to see more staff like ms fatin. Sense of urgency.

I came here to settle some term deposits and was attended to by Norliza, who was patient and polite. She was reassuring as she went about to expedite my transactions. I also like to thank Jennifer who went the extra mile by attending to me after banking hours were closed for the day. Last but not least, a shout out to the elderly police uncle for having a good-natured disposition and being professional. Overall a pleasant banking experience with OCBC at Bt Batok.

Less traffic branch. Less queue. Friendly staffs. Prompt response by teller Lisa.